FAQ

We offer a wide range of premium motorcycle equipment including helmets (Full Face, Half Helmets), protective gear (Bike Protection, Body, Gloves), apparel (Base & Mid Layers, Casual Clothing), and performance parts (Engine, Exhaust, Batteries & Electrical).

Absolutely! Our catalog covers gear for various riding disciplines including Dirt, Dual Sport, and street riding. We have specialized equipment for off-road adventures, daily commuting, and long-distance touring.

We process all orders within 1-2 business days. Our team carefully checks and packs each item to ensure it reaches you in perfect condition.

We offer two main shipping methods:
• Standard Shipping: $12.95 flat rate via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 business days after shipment

We ship globally to motorcycle enthusiasts worldwide! However, we currently cannot deliver to Asia and some remote regions due to logistical constraints. Contact us if you’re unsure about your location.

Once your order ships, we’ll email you a tracking number. You can use this to monitor your package’s journey in real-time with DHL, FedEx, or EMS.

You have 15 days from the delivery date to initiate a return. We want every rider to feel confident in their purchase, just as they do on the road.

No worries! Contact our support team within 15 days of delivery, and we’ll help you with the return process. Your satisfaction is our priority.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Yes! We use industry-standard encryption and security measures to protect your payment information. We’re committed to keeping your data safe.

Our rider-support team is ready to help! Email us at [email protected] for any questions about products, orders, or delivery. We’re riders ourselves, so we understand your needs.

While we don’t list specific business hours, we typically respond to emails within 24 hours. For urgent matters, please include “URGENT” in your subject line.