At Motorcycle Helmet Shop, we believe that true freedom on the road starts with trust—both in the gear you ride with and in the security of your personal information. As riders ourselves, we are committed to protecting your privacy with the same dedication we bring to crafting our motorcycle products. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit motogeardeals.com.

1. Information We Collect

To provide you with a seamless shopping experience for motorcycle gear—from helmets and gloves to batteries and exhaust systems—we collect the following types of information:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed securely via trusted providers like Visa, MasterCard, JCB, and PayPal).
  • Transaction Data: We record details of your orders, including products purchased, payment method, and transaction history, to ensure accurate processing and customer support.
  • Technical Information: We automatically collect data like your IP address, browser type, and device information to improve website performance and security.
  • Cookies and Tracking Data: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic (see Section 5 for details).

2. How We Use Your Information

Your data helps us serve you better, with a focus on security and rider-centric service:

  • Order Processing: To fulfill your purchases, process payments, and deliver motorcycle gear worldwide (excluding Asia and some remote regions).
  • Customer Support: To respond to your inquiries, such as payment questions sent to [email protected], and provide personalized assistance.
  • Security and Fraud Prevention: We use military-grade encryption and real-time monitoring to protect against unauthorized access and ensure transaction safety.
  • Website Improvement: To analyze user behavior and optimize our site for a smoother, more intuitive shopping experience.
  • Marketing (with Consent): If you opt-in, we may send updates on new products like dirt bike accessories or casual riding apparel; you can unsubscribe at any time.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal data. However, we may share information in the following cases:

  • Service Providers: With trusted partners like payment processors (e.g., PayPal) and shipping carriers to complete your orders securely.
  • Legal Compliance: If required by law, we may disclose data to comply with regulations or protect our rights and safety.
  • Business Transfers: In the event of a merger or sale, your information may be transferred to a successor entity, with notice provided.

4. Data Storage and Security

We take your security seriously, employing robust measures to protect your data:

  • Storage: Your information is stored on secure servers, with data automatically converted to your local currency for international transactions.
  • Protection: We use industry-standard encryption, regular security audits, and secure data practices to prevent unauthorized access.
  • Retention: We retain data only as long as necessary for business purposes or as required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze trends. These help us remember your preferences (e.g., language settings) and improve site performance. You can manage cookie settings through your browser, though disabling them may affect your experience.

6. Your Rights

As a rider, you have control over your data. You can:

  • Access, update, or delete your personal information by contacting us.
  • Opt-out of marketing communications at any time.
  • Object to data processing or request data portability, where applicable under laws like GDPR.
  • Lodge a complaint with a regulatory authority if you have concerns.

7. International Data Transfers

We serve riders globally (excluding Asia and some remote areas), and data may be processed in various locations. We ensure compliance with privacy laws, such as GDPR for European customers, by using secure transfer mechanisms.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. The latest version will always be posted here, with the “Last Updated” date revised accordingly.

9. Contact Us

If you have questions about this Privacy Policy or your data, reach out to our rider-support team:

Email: [email protected]

Address: Motorcycle Helmet Shop, 2840 Dawson Drive, Jacksonville, US 72076

We aim to respond within 24 hours. For urgent matters, include “URGENT” in the subject line.